Support
Questions about the app, your account or a ride? Write to us.
hello@tukhop.comCommon questions
Do I need an account?
Not to check a price, read the news or look at rides. You need one to plan a trip or to book a ride, a Day Pass or a rental, and you create it in the app.
Where do the prices come from?
Journalists at TukHop check what people pay, town by town. Price Check shows the usual range for the town you are in.
Who runs the rides?
TukHop sells and arranges every shared and private ride, Day Pass and rental. You find and book them in the app.
What does a driver see about me?
Your first name, how many are travelling and your bags. On a Day Pass or a private ride from your hotel, your pickup address too, and your flight number on a ride from the airport. Never your surname, email, phone number or what you paid.
How do I change my email?
Your email is your login, so the app can’t change it. Write to us from that address and tell us the new one.
How do I delete my account?
In the app, go to Profile → Delete account. Without the app, ask for a link on this site.
Delete your account on this siteContinue in the app
Check prices, plan a trip and book rides in the app
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